Getting started (common)
Welcome to the Knowledge base of the Connect Helpdesk. Features The articles in the Knowledge base may display features that are not currently availabl...
Tue, 10 Feb, 2026 at 10:30 AM
You just received your personal invite to join Connect and clicked the more information link. The Connect administrator added you as a user to Connect. ...
Thu, 5 Feb, 2026 at 8:45 AM
If you receive an Access denied message, your subscription was likely locked for one of the following reasons: The Terms and Conditions have not been sig...
Wed, 29 Apr, 2026 at 12:59 PM
If you have a question, first try searching this knowledge base to see whether the answer is already available. If you have a problem, please start by fol...
Tue, 17 Mar, 2026 at 1:04 PM