Welcome to the Knowledge base of the Connect Helpdesk.

Features

The articles in the Knowledge base may display features that are not currently available to you or that do not apply to your situation. This depends on e.g. the types of machines that you have, the tiers model that you pay for, the user right settings.

If you're interested in a specific feature, please contact sales@bmsvision.com for more information. 

Cloud and local availability

Connect is a hybrid system. Based on your chosen configuration, certain features run in the cloud, while others remain available locally, even if your internet connection is interrupted. This guarantees that essential operations can continue without disruption.

Questions or pro?

If you have any additional questions or a problem, please feel free to create a support ticket. See How to create a ticket.

Feedback

Please consider marking articles as helpful by clicking  at the bottom.

By clicking , you can request more information about that ticket, or report problems.