Getting Started

About the Connect Knowledge base
Welcome to the Knowledge base of the Connect Helpdesk. Features This articles in the Knowledge base may display features that are not currently availab...
Thu, 28 Nov, 2024 at 9:31 AM
Initial steps after a Connect invite
Congratulations! You just received your personal invite to join Connect. This invite should look something like this: Chrome It is recommende...
Thu, 20 Jun, 2024 at 12:05 PM
Create your first production order
To create a production order you need a machine, designs, a machine quality and a creel. When you configure your machine a default creel with colored ya...
Tue, 28 May, 2024 at 11:11 AM
Create and save an EP
To create an EP, you require a machine, designs, a machine quality and a creel. When you configure your machine, a default creel with colored yarn sets...
Tue, 28 May, 2024 at 11:13 AM
How to create a ticket
If you need support: Click  in the top right corner. Under Helpdesk, click Open. This opens the Connect Helpdesk. Click New Support Ticket. In...
Thu, 28 Nov, 2024 at 10:02 AM