This article describes the activation stage of your Connect account. This is done via e-mails and in the Connect Admin module (https://admin.texconnect.io/). For a general description of this module, see the article Administration getting started.
E-mails
When a company orders a Connect account, all administrators receive an e-mail to sign the terms and conditions. A subscription can be used as soon as the terms and conditions of that subscription have been signed by an administrator.
If the terms and conditions change, each administrator receives a notification e-mail and has at least 14 days to read and sign the new terms and conditions.
Attention: If the Terms and Conditions for a subscription are not signed within this 14 day period, the subscription will be locked. All users will lose access (Access denied is shown) until the administrator completes the signing process.
How to sign
Via the e-mail
The link in the e-mail opens Connect, where a pop-up appears. You can click the link to view the terms and conditions and then click the button Accept and continue to sign them. You can click Cancel to continue working with Connect and sign later.
If you have more than one subscription, check them all for terms and conditions to be signed. The text is the same for each subscription, but signing is required per subscription.
Regular users also get a pop-up. They can click the link to view the terms and conditions and can click Continue to Connect. The pop-up suggest them to contact the administrator to sign the terms and conditions.
Via Connect Admin
- Open Connect Admin: https://admin.texconnect.io/
- Click View subscriptions.
- Select your subscription.
- Under Subscription details, click Signed document to download the terms and conditions for reading.
- Click Sign T&C to sign.
- Log out and log in again.
Viewing the signed Terms and Conditions
In the Subscription details in Connect Admin, you can see who signed when.
